Frequently asked questions

Each country has a price per SMS part. A message costs that price times its number of parts, for each recipient. The Send page shows the exact total before you send.

One part holds 160 GSM-7 characters (plain Latin letters, digits and common signs) or 70 Unicode characters, for example emoji or Arabic, Cyrillic, Thai or Chinese script. Longer texts are split into parts of 153 or 67 characters, up to 10 parts.

Your plan follows the total of all your top ups, from Starter to Enterprise. Each plan takes a discount off every message in every country, and a plan you reach stays with you.

No. You pay only for the messages you send, from your balance.

227 countries and territories, each with its own public price and country page.

Up to 10,000 numbers in one send from the web page, and up to 1,000 in one API request. Paste numbers or upload a CSV.

Every number has its own status: queued, sent, delivered or not delivered. See it on the send page, through the API, or in signed webhooks sent to your server.

Its price goes back to your balance automatically. Numbers removed during the check before sending cost nothing.

With USDT on the TRON (TRC20) network, from $50 to $10,000 per top up. Each top up has its own address and exact amount.

The Balance page lists each top up with its status, and your balance updates when the payment is credited.

No. Your balance has no expiry date, and you can ask Support to withdraw unused balance.

Your account is a personal token you save when you create it. Paste it to sign in from any device. A copy in your password manager makes it easy to find.

Create it on the API key page after your first top up. Send with POST /api/v1/messages and check prices without sending with POST /api/v1/estimate.

Message text and phone numbers are cleared 90 days after sending. Totals and charges stay on your account.